Items must be returned within 30 days of delivery.
Notification of items damaged in shipping must be given within 3 business days of delivery.
All returns must be accompanied by a Return Merchandise Authorization (RMA) number. This can be obtained through one of the methods listed on the Contact Us page.
All returned items must be in New, Unused Condition and in Original Packaging and may be subject to a 20% restock fee. The restocking fee will be assessed based on the condition of the product(s) returned. Items showing evidence of installation or use are Non-Refundable.
Customers will be responsible for all return shipping charges. Reduced shipping call tags can be obtained when calling for a Return Authorization. No C.O.D.’s will be accepted. Do not place shipping labels directly on product packaging. Shipping labels should only be placed on the shipping container. Items should be in original packaging and placed in a shipping container with any needed packaging to insure no damage occurs during shipping.
Refunds will be used to pay for exchange orders or issued to the payment methods on the original order. If a credit card was used, that has now expired, a refund check will be sent to the mailing address on the account. When calling for a return authorization, please let the Customer Service Representative know if the card used has expired.